Contact Information
Contact us by Email, Telephone or Snail mail
We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
For customer support or assistance:
support@yocs.net
We will respond to you within 24 hours, during regular business hours.
All email correspondence is completely confidential. Your Online Computer
Shop customers may also use our telephone support center
207-808-1048 to contact a service representative during regular business
hours.
Please send any specific information about your request so we can direct
it to the appropriate people. Please feel free to email us with any
Computer, Networking or How Do I… Questions. We want to be responsive to
your questions and issues. If you are submitting a technical support
question or problem please be as detailed as possible. Please help us by
including the exact error message or screenshot and a detailed description
of your problem. We look forward to helping you and reading your comments.
You can access our
Online Form here.
Live Customer Care Center
207-808-1048
Monday to Friday 8:00am to 8:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A
customer representative will contact you within 24 hours of the first
business day
Send your inquiries to:
- Your Online Computer Shoppe
- Attention: Customer Care Center
- 43 East Blvd
- PO Box 383
- Onset, Massachusetts 02558